Entering a Customer Phone Order
Overview:
It easy for your Customer Service department to manually enter a Phone Order saving you valuable time.
To create a new order directly within the Admin Tool follow the steps below:
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From the dashboard click Orders.
The Orders page displays.
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Click New Item.
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Locate the Customer panel:
- Search for Customer OR
- Click New Customer
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Search / Add Products to the order.
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Adjust the quantity and price for each item.
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Select the Shipping Method.
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Enter the Payment Information.
You can also Save an order for later. This is useful if a customer wants to call back later to complete. Simply click the Save button. Then find the order on the Order list page: Admin > Order and finalize payment.
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Enter a Coupon Code (optional).
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Click Save.
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