Product Reviews

Overview:

This article will walk you through the process of reviewing and publishing Product Reviews.

Example:

Below is an example of a Product Review.

Source: Amazon

To manage product reviews follow the steps below:

1. From the dashboard click Products.

   

2. Then click Product Reviews.

   The Product Reviews page displays. Reviews are listed in descending Data/Time order.

   

3. Open an individual review by clicking Edit.

   The Product Review displays.

   

4. Edit the review as required before publishing:

   • Status:

     • Pending: The initial state of a review. We recommend removing any profanities or external links from the review before making the review active. To publish the review you must change its status to Active.
     • Active: The review will appear on the Product Page.
     • Disabled: The review will not appear on the Product Page.

   • Score: The score the reviewer gave the purchased item.

   • Title: The Title of the Review. This will appear on the Product Page.

   • Comment: The comment of the review. This will appear on the Product Page. We recommend scrubbing this for profanities and links to external websites.

   • City: The reviewer's city.

   • State: The reviewer's state.

   • First Name: The reviewer's first name.

   • Email Address: The reviewer's email address. This field will not appear on the Product Page.

5. Click Save.