DNS & Caching

Overview:

The DNS & Caching Settings tab controls the domain(s) that point to your site.

You are not required to have a domain name (eg. www.mywebstore.com) to set up a website. All sites have a direct URL at http://storename.acenda.com (substitute "storename" with your store's actual storename).

Your site includes free domain association and SSL certificates, all you need to do is point your DNS to the Name Servers provided.

To modify your DNS and Caching Settings follow the steps below:

1. From the dashboard click Settings.

   

2. Then click Site Settings.

   The Site Settings page displays.

   

3. Click the DNS & Caching Tab.

   The Domain Names page displays.

Associate Domain Name

1. Enter the New Domain name.

2. Click Add Domain.

   Acenda supports multiple domain name associations. This means that you can point more than one domain at your site.  Each domain name will display in the browser throughout the consumer experience, including checkout.

   After a few moments the Name Servers list displays.

   

3. Visit your domain registrar (eg. Go Daddy, Network Solutions) and update the Name Servers (DNS) in your domain registrar's account settings. If your domain is in "lock" mode with your registrar then you must unlock it prior to adjusting the DNS.

Update IP Address for New DNS Record

1. Under the DNS & Caching tab locate your new DNS record.

   

2. Click Edit.

   The DNS Zone Records page displays.

   

   

3. Click the Click here to update them hyperlink.

Troubleshooting

If you don't see any records in the DNS Zone Records form, then manually add a record:

• Enter Name: Your domain name (eg. google.com)
• Enter IP Address: 127.0.0.1.

Acenda will automatically update the IP address with a valid one.

Next, select the primary domain name that you wish to use for your store from the Main URL drop-down.

Clearing Cache

The Clearing Cache Site Settings option allows you to clear the cache on your website. Catching is used to improve loadtime for visitors.

To clear your sites cache follow the steps below:

1. From the dashboard click Settings.

   

2. Then click Site Settings.

   The Site Settings page displays.

   

3. Click the DNS & Caching Tab.

   The Domain Names form displays.

   

4. Locate your respective domain name and click the Purge button. Now your website cache is cleared.