Acenda

To connect Shopify as a sales channel in Acenda, you create a custom app in your Shopify admin and share its credentials with Acenda support, and Acenda support completes the connection. Acenda then matches your Shopify products to your Acenda catalog by SKU and keeps listing status, stock, and prices in sync. The connection doesn't import your Shopify catalog.

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Contact Acenda support (9 AM–5 PM PT, Monday to Friday) to start. Shopify sales channel setup is Acenda-assisted, not self-serve.

Create an app in your own Shopify admin. Follow <a href="https://support.acenda.com/en/articles/13674310">How to connect Shopify to Acenda with a custom app</a>.

Share your store name, client ID, and client secret with Acenda support. Acenda support completes the connection.

1. Contact Acenda support (9 AM–5 PM PT, Monday to Friday) to start. Shopify sales channel setup is Acenda-assisted, not self-serve.
2. Create an app in your own Shopify admin. Follow <a href="https://support.acenda.com/en/articles/13674310">How to connect Shopify to Acenda with a custom app</a>.
3. Share your store name, client ID, and client secret with Acenda support. Acenda support completes the connection.

In some cases, Acenda support sends you an authorization link instead. The link opens Shopify's approval screen.

Acenda reads your Shopify catalog on a schedule and matches each Shopify product to an existing Acenda item by SKU.

Acenda tracks listing status, stock, and price for matched products.

Pulling Shopify stock and prices into Acenda is optional.

The connection doesn't create new items in Acenda. Add your items to Acenda first. See <a href="https://support.acenda.com/en/articles/9833422">How to import product data into Acenda</a>.

- Acenda reads your Shopify catalog on a schedule and matches each Shopify product to an existing Acenda item by SKU.
- Acenda tracks listing status, stock, and price for matched products.
- Pulling Shopify stock and prices into Acenda is optional.
- The connection doesn't create new items in Acenda. Add your items to Acenda first. See <a href="https://support.acenda.com/en/articles/9833422">How to import product data into Acenda</a>.

Note: Shopify can also be connected as a fulfillment provider. See <a href="https://support.acenda.com/en/articles/9811390">How to connect Shopify as a fulfillment provider</a>.

Why didn't my Shopify products appear in Acenda? The connection doesn't import products. Add them to Acenda, and make sure each SKU matches Shopify exactly.

Why isn't a Shopify product matched? Check that the SKU in Shopify matches the SKU in Acenda exactly.

Why can't I find Acenda in the Shopify App Store? Connections use an app you create in your Shopify admin, not the App Store.

What if the integration shows a warning? See <a href="https://support.acenda.com/en/articles/17447110">Troubleshooting: "Connection Unhealthy" integration warning</a>.

Need help? Contact Acenda support (9 AM–5 PM PT, Monday to Friday).

- Why didn't my Shopify products appear in Acenda? The connection doesn't import products. Add them to Acenda, and make sure each SKU matches Shopify exactly.
- Why isn't a Shopify product matched? Check that the SKU in Shopify matches the SKU in Acenda exactly.
- Why can't I find Acenda in the Shopify App Store? Connections use an app you create in your Shopify admin, not the App Store.
- What if the integration shows a warning? See <a href="https://support.acenda.com/en/articles/17447110">Troubleshooting: "Connection Unhealthy" integration warning</a>.
- Need help? Contact Acenda support (9 AM–5 PM PT, Monday to Friday).

<a href="https://support.acenda.com/en/articles/13674310">How to connect Shopify to Acenda with a custom app</a>

<a href="https://support.acenda.com/en/articles/9833422">How to import product data into Acenda</a>

<a href="https://support.acenda.com/en/articles/10070280">How to connect a sales channel to Acenda</a>

<a href="https://support.acenda.com/en/articles/9811390">How to connect Shopify as a fulfillment provider</a>

<a href="https://support.acenda.com/en/articles/17447110">Troubleshooting: "Connection Unhealthy" integration warning</a>

- <a href="https://support.acenda.com/en/articles/13674310">How to connect Shopify to Acenda with a custom app</a>
- <a href="https://support.acenda.com/en/articles/9833422">How to import product data into Acenda</a>
- <a href="https://support.acenda.com/en/articles/10070280">How to connect a sales channel to Acenda</a>
- <a href="https://support.acenda.com/en/articles/9811390">How to connect Shopify as a fulfillment provider</a>
- <a href="https://support.acenda.com/en/articles/17447110">Troubleshooting: "Connection Unhealthy" integration warning</a>

Related: <a href="https://www.acenda.com/shopify-marketplace-expansion" rel="nofollow noopener noreferrer" target="_blank">Shopify marketplace expansion</a>

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Connect your Shopify store to Acenda as a sales channel with Acenda support and match your Shopify products to your catalog by SKU.

How to connect Shopify as a sales channel

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How to connect Shopify as a sales channel

Connect your Shopify store

How does Acenda match Shopify products?

Troubleshooting & FAQ

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How to connect Shopify to Acenda with a custom app

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