Rue La La works with brands as vendors through a drop-ship purchase order flow. Acenda sends your inventory to Rue La La, Rue La La places purchase orders, and you ship them. This article explains how that flow works and how to request the connection.
How the drop-ship flow works
Step | What happens |
Inventory | Acenda sends your available inventory to Rue La La. |
Purchase orders | Rue La La places purchase orders (POs) for the items it sells. |
Shipping | You, the vendor, ship each order to the customer. |
Rue La La is not an open third-party seller marketplace. You work with Rue La La as a drop-ship vendor.
Note: The Rue La La connection isn't available in every account today. Contact Acenda support (9 AM–5 PM PT, Monday to Friday) to check whether it can be enabled for you.
How to request a Rue La La connection
Contact Acenda support (9 AM–5 PM PT, Monday to Friday) and ask about connecting Rue La La. Acenda support confirms whether the connection can be set up for your account.
Check that the warehouses you ship from are set up in Acenda. See How to add and manage warehouses.
Follow the setup steps Acenda support shares with you. Once the connection is active, it appears under ORGANIZATION > Integrations in the Sales Channels section.
Troubleshooting & FAQ
I don't see Rue La La in the list of sales channels. The connection is set up with Acenda support. Contact Acenda support (9 AM–5 PM PT, Monday to Friday).
Who ships Rue La La orders? You do. Rue La La places the purchase order, and you ship it as the vendor.
Is my Rue La La inventory accurate? Acenda sends the inventory from your connected warehouses. Check your warehouse stock in Acenda first. See What is inventory sync to your marketplaces?.
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Keywords
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